Scheduled Maintenance: Sunday 9th February

On Sunday 9th February 2014 between 03:00am and 11:00am Blackboard Collaborate will be updated. As such Collaborate maybe unavailable during this period.   For more information please see this topic on the Blackboard Collaborate support site.

Collaborate Fixed!

Thank you for your patients regarding the problems we have been experiencing with Collaborate since Jan 4th 2014. I can now confirm that recordings are working again and as far as I can tell everything is working as expected.   … Continued

Collaborate Problems Partially Resolved

It appears that the problems we have been experiencing have been partially resolved. Live sessions should now be working as normal. Currently all recordings remain inaccessible and this is likely to continue until the end of the week. We apologies … Continued

Collaborate Currently Not Working

We are sorry to announce that Collaborate is currently not working. It appears that all of our system accounts have been deactivated which means that no Live sessions or recordings can be accessed. We are working with Collaborate support to … Continued

OS X 10.8.4+ Problems Resolved

I’m pleased to announce that as of 31/10/2013 the issues that were stopping users using OS X 10.8.4 and above from connecting to Blackboard Collaborate sessions have been resolved. There is a new method of connecting for these users requiring … Continued

Collaborate 12.5 update

Over the summer we updated Collaborate to version 12.5. Unfortunately there was a bug with this version that stopped recordings working in the expected manner so we switched back to version 12. Blackboard Collaborate informed us that they have patched … Continued