New version of the Collaborate Original launcher for macOS

macOS users will need to install a new launcher at the beginning of August. Blackboard are aware of a known issue in the current macOS Launcher (v1.4), which will prevent users receiving updated files required for an upcoming Collaborate Original update. macOS users will need to update their Launcher to continue using Collaborate Original. The Continue Reading…

Interruption to service on 12 May 2018

Blackboard Collaborate will be intermittently unavailable for up to six hours during the early morning on Sunday, 12 May 2018. The work will begin at 1300 BST and will last six hours. See details for other time zones. During this maintenance window, Collaborate with the Ultra experience with be unavailable!   Clients using Collaborate Original will be able to Continue Reading…

Blackboard Collaborate Maintenance Notification

Blackboard Collaborate Web Conferencing – Hosted CA-SAS Service Maintenance Notification Blackboard Collaborate will be performing maintenance during the regularly scheduled maintenance window on Sunday, June 29th, 2014. Begin Time: Sunday, June 29th, 2014 – 02:00am End Time: Sunday, June 29th, 2014 – 6:00am Affected Users: CA-SAS Details: During the upcoming maintenance, Blackboard Collaborate services will Continue Reading…

Collaborate Blackboard Building Block Upgrades

On July 5th 2014 Blackboard will be updated to the April 2014 Release. This means we also have to update the Collaborate Building block which brings in much greater flexibility to the way in which sessions can be scheduled and accessed. There are a number of changes that are important to highlight. The Collaborate Launcher Continue Reading…

Scheduled Maintenance: 22nd June

On Sunday, June 22, 2014 from 02:00 GMT until Sunday, June 22, 2014 at 10:00 GMT Collaborate and the scheduling system will be “at risk” and possibly unavailable. Blackboard Collaborate web conferencing 12.6.2 is a maintenance release and addresses the following reported issues. Resolved Issues Failed whiteboard pre-loads no longer prevent subsequent pre-loads. Users can Continue Reading…