Collaborate Ultra uses the default output sound device setting for your computer.
If you find that your computer hasn’t changed the output device to your headset, you will need to change it in your computer’s system preferences. You are not able to adjust this setting from the Collaborate Ultra system itself.
Please note that the microphone input setting is adjusted in the Ultra system.
You can change the device to the one you want by following the steps
On Windows
- First, make sure that your headset is plugged in.
-
Right click the speaker icon at the right hand side of your taskbar
- Click Open Sound Settings
Use the dropdown under Choose your output device to select the one you want to use
