Collaborate Maintenance: 2 September 2018

Blackboard will perform scheduled infrastructure maintenance on Sunday 2 September 2018. The work will start at 0500 BST and last until 1300. See details for other time zones. Note this will not affect Collaborate Original sessions, only Collaborate Ultra. See more information on Behind the Blackboard.

Collaborate Maintenance: 10 August 2018

Blackboard will perform scheduled infrastructure maintenance on Friday 10 August. Blackboard ‘anticipate no interruption in service as a result of the work being performed… but cannot rule out periods of intermittent availability’. The work will start at 0900 BST and last until 1300. See details for other time zones. See more information on Behind the Continue Reading…

New version of the Collaborate Original launcher for macOS

macOS users will need to install a new launcher at the beginning of August. Blackboard are aware of a known issue in the current macOS Launcher (v1.4), which will prevent users receiving updated files required for an upcoming Collaborate Original update. macOS users will need to update their Launcher to continue using Collaborate Original. The Continue Reading…

Interruption to service on 12 May 2018

Blackboard Collaborate will be intermittently unavailable for up to six hours during the early morning on Sunday, 12 May 2018. The work will begin at 1300 BST and will last six hours. See details for other time zones. During this maintenance window, Collaborate with the Ultra experience with be unavailable!   Clients using Collaborate Original will be able to Continue Reading…

Updated Launcher

Blackboard have released a fix for the issue affecting people joining sessions using Collaborate with the Original experience. If you downloaded the Collaborate Launcher between 23 September – 8 October 2016, and you’ve had trouble joining sessions, you will need to download the launcher again – follow the link on that page to the test session, then follow Continue Reading…