Neil CocklinI’m pleased to announce that as of 31/10/2013 the issues that were stopping users using OS X 10.8.4 and above from connecting to Blackboard Collaborate sessions have been resolved. There is a new method of connecting for these users requiring a one time download of a launcher application.
For specific instructions on using the launcher, refer to the following Knowledge Base Help articles:
- Downloading the Blackboard Collaborate Launcher with Safari
- Downloading the Blackboard Collaborate Launcher with Firefox or Chrome
- Joining web conferencing sessions using the Blackboard Collaborate Launcher
- Downloading and using the Blackboard Collaborate Launcher through Blackboard Learn
- Configuring Blackboard Collaborate Launcher preferences
- Deleting multiple instances of the Blackboard Collaborate Launcher
- Launching web conferencing on Mac OS X 10.8.4 or later using a JNLP file
Apologies for any inconvenience this may have caused.