Adam MasseyBlackboard will perform scheduled maintenance for Collaborate Ultra on the morning of 9 April 2020. The maintenance window will begin at 0700 BST, and will end at 1100 BST. During these times, there will be intermittent availability of the Collaborate scheduler, sessions and recordings. See details for other timezones Updated 6 April 2020. Since this post Continue Reading…
Category: Status
Collaborate Maintenance: 20 September 2018
Lucy DrakeCollaborate will be performing maintenance on Thursday 20 September 2018. Expect disruption to the Collaborate service for approximately one hour at some point between 8:00am and 12:00pm.
Collaborate Maintenance: 10 August 2018
Blackboard will perform scheduled infrastructure maintenance on Friday 10 August. Blackboard ‘anticipate no interruption in service as a result of the work being performed… but cannot rule out periods of intermittent availability’. The work will start at 0900 BST and last until 1300. See details for other time zones. See more information on Behind the Continue Reading…
Interruption to service on 12 May 2018
Neil CocklinBlackboard Collaborate will be intermittently unavailable for up to six hours during the early morning on Sunday, 12 May 2018. The work will begin at 1300 BST and will last six hours. See details for other time zones. During this maintenance window, Collaborate with the Ultra experience with be unavailable! Clients using Collaborate Original will be able to Continue Reading…
Blackboard Collaborate Maintenance Notification
Blackboard Collaborate Web Conferencing – Hosted CA-SAS Service Maintenance Notification Blackboard Collaborate will be performing maintenance during the regularly scheduled maintenance window on Sunday, June 29th, 2014. Begin Time: Sunday, June 29th, 2014 – 02:00am End Time: Sunday, June 29th, 2014 – 6:00am Affected Users: CA-SAS Details: During the upcoming maintenance, Blackboard Collaborate services will Continue Reading…
Scheduled Maintenance: 13th April
Blackboard Collaborate will be performing maintenance on 13th April 2014. It may be intermittently unavailable between 0300 – 1100 BST. See here for details in other timezones.
Collaborate Recording Conversions Problem
It transpires that there is a problem with the recording converter that turns standard Collaborate recordings into mp4 videos. Description – The recording will appear to have converted but when trying to play it back the video will at best be only a few seconds long. The issues is listed as known here: http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=2733 Although Continue Reading…
Scheduled Maintenance: Saturday 22nd February
From Saturday 22nd February 2014 at 07:00pm to Sunday 23rd February at 01:00am Blackboard Collaborate will be updated. No down time is anticipated but it’s possible that Collaborate maybe intermittently unavailable during this period.
Scheduled Maintenance: Sunday 9th February
On Sunday 9th February 2014 between 03:00am and 11:00am Blackboard Collaborate will be updated. As such Collaborate maybe unavailable during this period. For more information please see this topic on the Blackboard Collaborate support site. http://support.blackboardcollaborate.com/ics/support/KBAnswer.asp?deptId=8336&questionID=1857
Collaborate Fixed!
Thank you for your patients regarding the problems we have been experiencing with Collaborate since Jan 4th 2014. I can now confirm that recordings are working again and as far as I can tell everything is working as expected. If you find this not to be the case please get in touch.