Lucy DrakeCollaborate will be performing maintenance on Thursday 20 September 2018. Expect disruption to the Collaborate service for approximately one hour at some point between 8:00am and 12:00pm.
Category: System Updates
Collaborate Maintenance: 1 August 2018
Blackboard Collaborate will be unavailable on the morning of 1 August 2018, while Blackboard perform a number of updates. Work will be carried out on both Collaborate Classic and Collaborate Ultra between 0700 and 1200 BST. See details for other timezones. During these times, you will be unable to create or join Collaborate sessions. Note Continue Reading…
New version of the Collaborate Original launcher for macOS
macOS users will need to install a new launcher at the beginning of August. Blackboard are aware of a known issue in the current macOS Launcher (v1.4), which will prevent users receiving updated files required for an upcoming Collaborate Original update. macOS users will need to update their Launcher to continue using Collaborate Original. The Continue Reading…
Interruption to service on 12 May 2018
Blackboard Collaborate will be intermittently unavailable for up to six hours during the early morning on Sunday, 12 May 2018. The work will begin at 1300 BST and will last six hours. See details for other time zones. During this maintenance window, Collaborate with the Ultra experience with be unavailable! Clients using Collaborate Original will be able to Continue Reading…
Collaborate Blackboard Building Block Upgrades Part 2
In the last post about the updates I forgot to write about one of the new features. Before we get into that here’s a reminder that the update to Blackboard and therefore Collaborate will be happening this weekend, on July 5th. Now for the bit I forgot. Viewing Session Attendance Previously the only ways of Continue Reading…
Blackboard Collaborate Maintenance Notification
Blackboard Collaborate Web Conferencing – Hosted CA-SAS Service Maintenance Notification Blackboard Collaborate will be performing maintenance during the regularly scheduled maintenance window on Sunday, June 29th, 2014. Begin Time: Sunday, June 29th, 2014 – 02:00am End Time: Sunday, June 29th, 2014 – 6:00am Affected Users: CA-SAS Details: During the upcoming maintenance, Blackboard Collaborate services will Continue Reading…
Collaborate Blackboard Building Block Upgrades
On July 5th 2014 Blackboard will be updated to the April 2014 Release. This means we also have to update the Collaborate Building block which brings in much greater flexibility to the way in which sessions can be scheduled and accessed. There are a number of changes that are important to highlight. The Collaborate Launcher Continue Reading…
Scheduled Maintenance: 22nd June
On Sunday, June 22, 2014 from 02:00 GMT until Sunday, June 22, 2014 at 10:00 GMT Collaborate and the scheduling system will be “at risk” and possibly unavailable. Blackboard Collaborate web conferencing 12.6.2 is a maintenance release and addresses the following reported issues. Resolved Issues Failed whiteboard pre-loads no longer prevent subsequent pre-loads. Users can Continue Reading…
Scheduled Maintenance: Saturday 22nd February
From Saturday 22nd February 2014 at 07:00pm to Sunday 23rd February at 01:00am Blackboard Collaborate will be updated. No down time is anticipated but it’s possible that Collaborate maybe intermittently unavailable during this period.
Scheduled Maintenance: Sunday 9th February
On Sunday 9th February 2014 between 03:00am and 11:00am Blackboard Collaborate will be updated. As such Collaborate maybe unavailable during this period. For more information please see this topic on the Blackboard Collaborate support site. http://support.blackboardcollaborate.com/ics/support/KBAnswer.asp?deptId=8336&questionID=1857