Collaborate sessions on the evening of 6 October 2016
Adam MasseyBlackboard Learn will be unavailable on Thursday evening.
So you can still run your Collaborate sessions, we can create them for you directly on Collaborate, bypassing Blackboard Learn.
Blog
‘Not Found’ error when trying to join a session
If you are joining a session via an email or a link on a website (not via Blackboard) you may see a Not Found error This is down to a bug in Blackboard which will show you this if you’re logged … Continued
Office 2016 on a Mac: Grant file access
When you upload a PowerPoint to a classic Collaborate session on a Mac using Office 2016, you will be asked to grant file access: This is legimate, and is as a result of Microsoft tightening up the security of Office … Continued
Can’t download the launcher using Edge or Internet Explorer
You may run into an error message when downloading the Collaborate launcher using Microsoft Internet Explorer or Edge If you try to run the file, Windows will warn you You will need to use Firefox or Google Chrome to download … Continued
Emailed guest links no longer work after session edit
The invited guest link that is sent via email to external guests to access the session no longer works after session edit and saving changes. External invites are removed from the list after making any changes on the session. If … Continued
Connection failed: Unable to launch conference
If you see an ‘Unable to launch conference’ error when trying to join a session. Blackboard’s advice is to Click Cancel on the error message Close the web conferencing window Download and launch a new meeting file
Small fonts and incorrect text alignment in chats
A recent update to Java results in small/unreadable fonts and strange alignment in the chat window At present, only a workaround is available: downgrade your version of Java If you use the Collaborate Launcher to join sessions, you are unaffected. … Continued
Did you know? – Beyond the Scheduler
The vast majority of people give access to Collaborate sessions via the Collaborate Scheduler in Blackboard. There is nothing wrong with this and actually there are a number of advantages to do it this way. Once a session has been … Continued
Did you know? – Breakout Rooms
Breakout Rooms could be thought of as a mini Collaborate session inside your Collaborate session. They have most of the features of the main room, such as audio, video, whiteboard and application sharing. They can be used for many things … Continued
What to do about session attendance monitoring?
The last months have not been Collaborates finest hour in relation to session attendance reporting. Collaborate giveth and Collaborate taketh away… Over the summer we updated the building block which amongst other things brought with it the ability to view … Continued