Blackboard Collaborate Web Conferencing – Hosted CA-SAS Service Maintenance Notification Blackboard Collaborate will be performing maintenance during the regularly scheduled maintenance window on Sunday, June 29th, 2014. Begin Time: Sunday, June 29th, 2014 – 02:00am End Time: Sunday, June 29th, … Continued
On July 5th 2014 Blackboard will be updated to the April 2014 Release. This means we also have to update the Collaborate Building block which brings in much greater flexibility to the way in which sessions can be scheduled and … Continued
On Sunday, June 22, 2014 from 02:00 GMT until Sunday, June 22, 2014 at 10:00 GMT Collaborate and the scheduling system will be “at risk” and possibly unavailable. Blackboard Collaborate web conferencing 12.6.2 is a maintenance release and addresses the … Continued
Blackboard Collaborate will be performing maintenance on 13th April 2014. It may be intermittently unavailable between 0300 – 1100 BST. See here for details in other timezones.
It transpires that there is a problem with the recording converter that turns standard Collaborate recordings into mp4 videos. Description – The recording will appear to have converted but when trying to play it back the video will at best … Continued
From Saturday 22nd February 2014 at 07:00pm to Sunday 23rd February at 01:00am Blackboard Collaborate will be updated. No down time is anticipated but it’s possible that Collaborate maybe intermittently unavailable during this period.
On Sunday 9th February 2014 between 03:00am and 11:00am Blackboard Collaborate will be updated. As such Collaborate maybe unavailable during this period. For more information please see this topic on the Blackboard Collaborate support site. http://support.blackboardcollaborate.com/ics/support/KBAnswer.asp?deptId=8336&questionID=1857
Thank you for your patients regarding the problems we have been experiencing with Collaborate since Jan 4th 2014. I can now confirm that recordings are working again and as far as I can tell everything is working as expected. … Continued
It appears that the problems we have been experiencing have been partially resolved. Live sessions should now be working as normal. Currently all recordings remain inaccessible and this is likely to continue until the end of the week. We apologies … Continued
We are sorry to announce that Collaborate is currently not working. It appears that all of our system accounts have been deactivated which means that no Live sessions or recordings can be accessed. We are working with Collaborate support to … Continued
Neil
Adam Massey