Adam MasseyThere will be maintenance for Collaborate Ultra on the morning of 18 October 2018. The maintenance window will begin at 0800 BST and will end at 1100 BST. During these times, there will be intermittant availablity of Collaborate Ultra See details for other timezones Read more on Behind the Blackboard
Collaborate Maintenance: 20 September 2018
Lucy DrakeCollaborate will be performing maintenance on Thursday 20 September 2018. Expect disruption to the Collaborate service for approximately one hour at some point between 8:00am and 12:00pm.
Collaborate Maintenance: 2 September 2018
Blackboard will perform scheduled infrastructure maintenance on Sunday 2 September 2018. The work will start at 0500 BST and last until 1300. See details for other time zones. Note this will not affect Collaborate Original sessions, only Collaborate Ultra. See more information on Behind the Blackboard.
Collaborate Maintenance: 10 August 2018
Blackboard will perform scheduled infrastructure maintenance on Friday 10 August. Blackboard ‘anticipate no interruption in service as a result of the work being performed… but cannot rule out periods of intermittent availability’. The work will start at 0900 BST and last until 1300. See details for other time zones. See more information on Behind the Continue Reading…
Collaborate Maintenance: 1 August 2018
Blackboard Collaborate will be unavailable on the morning of 1 August 2018, while Blackboard perform a number of updates. Work will be carried out on both Collaborate Classic and Collaborate Ultra between 0700 and 1200 BST. See details for other timezones. During these times, you will be unable to create or join Collaborate sessions. Note Continue Reading…
New version of the Collaborate Original launcher for macOS
macOS users will need to install a new launcher at the beginning of August. Blackboard are aware of a known issue in the current macOS Launcher (v1.4), which will prevent users receiving updated files required for an upcoming Collaborate Original update. macOS users will need to update their Launcher to continue using Collaborate Original. The Continue Reading…
Ten tools in ten days
Blackboard are running a series of 30 minute webinars, each focusing on a tool within Blackboard Collaborate Ultra.
Interruption to service on 12 May 2018
Neil CocklinBlackboard Collaborate will be intermittently unavailable for up to six hours during the early morning on Sunday, 12 May 2018. The work will begin at 1300 BST and will last six hours. See details for other time zones. During this maintenance window, Collaborate with the Ultra experience with be unavailable! Clients using Collaborate Original will be able to Continue Reading…
Updated Launcher
Blackboard have released a fix for the issue affecting people joining sessions using Collaborate with the Original experience. If you downloaded the Collaborate Launcher between 23 September – 8 October 2016, and you’ve had trouble joining sessions, you will need to download the launcher again – follow the link on that page to the test session, then follow Continue Reading…
Collaborate sessions on the evening of 6 October 2016
Blackboard Learn will be unavailable on Thursday evening.
So you can still run your Collaborate sessions, we can create them for you directly on Collaborate, bypassing Blackboard Learn.