When you upload a PowerPoint to a classic Collaborate session on a Mac using Office 2016, you will be asked to grant file access:

Screen Shot 2016-05-16 at 20.48.04

This is legimate, and is as a result of Microsoft tightening up the security of Office on the Mac. You will need to click Select in order to load your PowerPoint into the session.


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Occasionally, presenters will find that “Load Content” fails when trying to upload content to the whiteboard.

This occurs both when PowerPoint is already open, in which case you’ll be prompted to close PowerPoint and try to upload content again, and are usually able to successfully upload, and also when PowerPoint is closed, but Collaborate thinks it is open and in use and or has other “issues” therefore cannot use it to upload.

In the case of the latter (I.e. you’ve closed PowerPoint but still can’t upload) there is a work around where the PowerPoint presentation is manually saved as a series of images, which are then uploaded to Collaborate.


  1. Open your presentation in PowerPoint
  2. Click File then Save As
  3. Change the File type to JPEG or PNG and save it somewhere you can find it (e.g. the desktop)
  4. Click All Slides. Go back to Collaborate.
  5. ClickLoad Content and browse to the folder where you have your images.
If you have more than 9 slides, you need to be careful as Collaborate imports them in a non-conventional numerical naming order (1, 10, 11, 2, 3, 4 etc.) so you need to import slides 1-9, then 10-19 and so on (read on), or re arrange your slides once they are uploaded (scroll down).


Import groups of slides

  1. From the Load Content screen, select just slides 1-9 then click Open
  2. Then click Load to Import Images as Individual Pages
  3. The Page explore then opens, showing you the first 9 slides you’ve imported
  4. If you just import the 10th-19th slides here, the system will slot them between slides 1 and 2, which is not very helpful. You want slides 10-19 slotting in after slide 9, so double click on slide 9 in the Page Explorer to navigate to it, then load your next batch of slides, and so on.

Load all slides in one go, then reorder

  1. From the Load Content screen, select all of the files and click Open. Because we have loaded everything, the sequence is 1, 10, 2, 3, 4 etc.
  2. In the Page Explorer, click and drag Page 2 which contains slide 10 down to the bottom of the list and you have your proper sequence back.

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  • Published: 4 years ago
  • Updated: 6 months ago