New version of the Collaborate Original launcher for macOS

macOS users will need to install a new launcher at the beginning of August. Blackboard are aware of a known issue in the current macOS Launcher (v1.4), which will prevent users receiving updated files required for an upcoming Collaborate Original update. macOS users will need to update their Launcher to continue using Collaborate Original. The Continue Reading…

Interruption to service on 12 May 2018

Blackboard Collaborate will be intermittently unavailable for up to six hours during the early morning on Sunday, 12 May 2018. The work will begin at 1300 BST and will last six hours. See details for other time zones. During this maintenance window, Collaborate with the Ultra experience with be unavailable!   Clients using Collaborate Original will be able to Continue Reading…

Updated Launcher

Blackboard have released a fix for the issue affecting people joining sessions using Collaborate with the Original experience. If you downloaded the Collaborate Launcher between 23 September – 8 October 2016, and you’ve had trouble joining sessions, you will need to download the launcher again – follow the link on that page to the test session, then follow Continue Reading…