Session attendance report issues
Resolved on March 17, 2022Can’t install the Application Share extension from within a session
ResolvedCollaborate Ultra session attendees using Firefox version 61 cannot be heard
ResolvedmacOS High Sierra: Failure calling PowerPoint to process presentation
Resolved on August 1, 2020iOS: This app needs to be updated…
Resolved on September 8, 2017Failed to launch the session
Resolved on November 23, 2016Original experience sessions may fail to launch on Windows
Resolved on October 8, 2016‘Not Found’ error when trying to join a session
Resolved on August 1, 2020Office 2016 on a Mac: Grant file access
Resolved on August 1, 2020Can’t download the launcher using Edge or Internet Explorer
Resolved on June 6, 2016Emailed guest links no longer work after session edit
Resolved on August 1, 2020Connection failed: Unable to launch conference
Resolved on August 1, 2020Small fonts and incorrect text alignment in chats
ResolvedError in First Join/Last Leave column of requested Session Attendance Reports
Resolved on August 1, 2020Problem editing moderators for a series of sessions
Resolved on August 1, 2020Inacccurate session attendance reporting to the Grade Centre
Resolved on August 1, 2020Inaccurate Session Attendance Reporting
Resolved on August 1, 2020“Unknown User Error” when joining a session
Resolved on August 1, 2020