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    • Virtual Classrooms to Support Peer Learning
    • Distance Learning PhD in Applied Linguistics
    • Mathematics for Work Based Learners

About:masseya

Posts by masseya :

  • Collaborate sessions on the evening of 6 October 2016, October 4, 2016 · Adam Massey in Blackboard Learn
  • ‘Not Found’ error when trying to join a session,
    Known Issue · Resolved August 1, 2020
    August 11, 2016 · Adam Massey in
  • Office 2016 on a Mac: Grant file access,
    Known Issue · Resolved August 1, 2020
    May 17, 2016 · Adam Massey in
  • Can’t download the launcher using Edge or Internet Explorer,
    Known Issue · Resolved June 6, 2016
    May 3, 2016 · Adam Massey in
  • Emailed guest links no longer work after session edit,
    Known Issue · Resolved August 1, 2020
    October 12, 2015 · Adam Massey in
  • Connection failed: Unable to launch conference,
    Known Issue · Resolved August 1, 2020
    October 1, 2015 · Adam Massey in
  • Small fonts and incorrect text alignment in chats,
    Known Issue · Resolved
    May 5, 2015 · Adam Massey in
  • Scheduled Maintenance: 13th April, April 7, 2014 · Adam Massey in Status
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  • About
  • Help & Support
  • Guidelines
  • Known Issues
  • Blog
  • Case Studies
All pages
  • About
  • Help & Support
    • Moderators / Presenters
      • Inside a Collaborate session
        • Collaborate Tool Overview
        • Sharing Content
          • Using polling in Collaborate Ultra sessions
          • Using PowerPoint with File sharing
          • Using Application Sharing
          • The Whiteboard
        • Using the Chat Feature
        • The Attendee List
        • Polling
        • Session settings
      • Setting up a session
        • Schedule a Session
        • Invite non-university participants
        • Organiser joining instruction resource packs
          • Joining a Collaborate session via an Email link
          • Joining a Collaborate session via Blackboard
        • Course Room
        • Setting Audio Output
        • Add Collaborate to the left-hand menu in your Blackboard module
      • Working with breakout groups
        • How to manage break out groups
      • Recording in Collaborate
        • Recording a Collaborate Session
        • Share the link to a Collaborate recording
        • Accessing a recorded session
        • Add a Collaborate recording to Panopto
      • Attendance reports
        • Access the attendance report
      • Good practice in Collaborate
        • Conduct and behaviour in online learning
        • Promoting good conduct in online learning
        • Guidance for teaching sensitive subjects online
      • Handling problems in Collaborate webinars 
    • Participants
      • Get Started
        • Collaborate Ultra Lounge
      • Engaging with online webinars
      • Handling problems attending Collaborate Ultra webinars
      • Find the recording of your Collaborate session
      • Enable live captions in Chrome
    • Supported Browsers
  • Guidelines
    • Collaborate Recordings
    • Synchronous webinars for teaching and learning
  • Known Issues
  • Blog
  • Case Studies
    • The use of Virtual Classrooms to Support Peer Learning
    • Using Elluminate on the Distance Learning PhD in Applied Linguistics
    • Using Eluminate to Facilitate the learning of Mathematics for Work Based Learners

Latest Blogs

  • Class Collaborate Version 22.20

    November 10, 2022

  • Blackboard Collaborate 22.12

    July 7, 2022

  • Blackboard Collaborate 22.10

    June 7, 2022