When you upload a PowerPoint to a classic Collaborate session on a Mac using Office 2016, you will be asked to grant file access: This is legimate, and is as a result of Microsoft tightening up the security of Office … Continued
Author Archives: Adam Massey
You may run into an error message when downloading the Collaborate launcher using Microsoft Internet Explorer or Edge If you try to run the file, Windows will warn you You will need to use Firefox or Google Chrome to download … Continued
The invited guest link that is sent via email to external guests to access the session no longer works after session edit and saving changes. External invites are removed from the list after making any changes on the session. If … Continued
If you see an ‘Unable to launch conference’ error when trying to join a session. Blackboard’s advice is to Click Cancel on the error message Close the web conferencing window Download and launch a new meeting file
A recent update to Java results in small/unreadable fonts and strange alignment in the chat window At present, only a workaround is available: downgrade your version of Java If you use the Collaborate Launcher to join sessions, you are unaffected. … Continued
Blackboard Collaborate will be performing maintenance on 13th April 2014. It may be intermittently unavailable between 0300 – 1100 BST. See here for details in other timezones.