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About:masseya

Posts by masseya :

  • Coming soon: The new Whiteboard, June 25, 2021 · Adam Massey in Whiteboard
  • Collaborate Maintenance: 8 July 2021, June 22, 2021 · Adam Massey in System Updates
  • Collaborate Maintenance: 10 June 2021, June 6, 2021 · Adam Massey in System Updates
  • Collaborate Maintenance: 13 May 2021, April 30, 2021 · Adam Massey in System Updates
  • Blackboard Collaborate v21.06, April 1, 2021 · Adam Massey in System Updates
  • Collaborate Maintenance: 8 April 2021, April 1, 2021 · Adam Massey in Uncategorized
  • Some attendees using Chrome are unable to view content or hear audio,
    Known Issue
    March 15, 2021 · Adam Massey in
  • Automatic disconnection after twelve hours, March 11, 2021 · Adam Massey in Uncategorized
  • Postponed: Large sessions support for 1000 attendees, December 14, 2020 · Adam Massey in Uncategorized
  • Glitchy and robotic sounding audio when using Safari on macOS,
    Known Issue
    December 1, 2020 · Adam Massey in
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  • About
  • Help & Support
  • Guidelines
  • Known Issues
  • Blog
  • Case Studies
All pages
  • About
  • Help & Support
    • Moderators / Presenters
      • Inside a Collaborate session
        • Collaborate Tool Overview
        • Sharing Content
          • Using polling in Collaborate Ultra sessions
          • Using PowerPoint with File sharing
          • Using Application Sharing
          • The Whiteboard
        • Using the Chat Feature
        • The Attendee List
        • Polling
        • Session settings
      • Setting up a session
        • Schedule a Session
        • Invite non-university participants
        • Organiser joining instruction resource packs
          • Joining a Collaborate session via an Email link
          • Joining a Collaborate session via Blackboard
        • Course Room
        • Setting Audio Output
        • Add Collaborate to the left-hand menu in your Blackboard module
      • Working with breakout groups
        • How to manage break out groups
      • Recording in Collaborate
        • Recording a Collaborate Session
        • Share the link to a Collaborate recording
        • Accessing a recorded session
        • Add a Collaborate recording to Panopto
      • Attendance reports
        • Access the attendance report
      • Good practice in Collaborate
        • Conduct and behaviour in online learning
        • Promoting good conduct in online learning
        • Guidance for teaching sensitive subjects online
      • Handling problems in Collaborate webinars 
    • Participants
      • Get Started
        • Collaborate Ultra Lounge
      • Engaging with online webinars
      • Handling problems attending Collaborate Ultra webinars
      • Find the recording of your Collaborate session
      • Enabling live captions in Chrome for Blackboard Collaborate
    • Supported Browsers
  • Guidelines
    • Collaborate Recordings
    • Synchronous webinars for teaching and learning
  • Known Issues
  • Blog
  • Case Studies
    • The use of Virtual Classrooms to Support Peer Learning
    • Using Elluminate on the Distance Learning PhD in Applied Linguistics
    • Using Eluminate to Facilitate the learning of Mathematics for Work Based Learners

Latest Blogs

  • Blackboard Collaborate 22.08

    May 3, 2022

  • Blackboard Collaborate 22.06

    April 1, 2022

  • Session attendance report issues

    March 16, 2022